Plain English about the information this website handles, effective July 2026.
Reach out to United Metals Exchange by phone, chat, or email and we hold on to whatever you chose to share, usually a name, a phone number, an email address, and the pieces you are curious about. Alongside that, like nearly every website, this one and its service providers pick up routine technical signals automatically: IP address, device and browser type, the pages you visit, and general location, gathered through cookies and similar tools that power analytics, the chat window, and site security.
That information lets us get back to you, quote and serve you over the phone, tune the website, see how visitors actually move through the pages, and keep fraud and abuse out. If you open a chat, what you type is used to help you and to hand the conversation to the right specialist.
Your personal information is never sold, and it is never handed to outside parties to market their own products. It travels only to the service providers who run pieces of this site for us, hosting, analytics, and chat, strictly for those jobs, or where the law requires it.
The site may set cookies and use analytics to count visits and smooth out the experience. Your browser settings let you rein cookies in, and the site keeps working with them limited, though a feature like chat may not.
Every purchase happens on the phone. Payment details given during a phone transaction go toward processing that transaction and nothing else, handled through our payment providers. This website has no online checkout.
Ask and we will show you the personal information we hold about you, fix it, or delete it, apart from records we are legally required to keep. Write to info@unitedmetalsexchange.com, call 561-413-3087, or send mail to 2501 S Seacrest Blvd, Boynton Beach, FL 33435. If this policy changes in any meaningful way, the update and its effective date appear right here.