At United Metals Exchange, customer satisfaction is a priority. This policy outlines our return and refund guidelines.

1. Eligibility for Returns

  • Returns are accepted within [X] days of delivery.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Certain items (e.g., precious metals, bullion, graded coins) are non-returnable due to market fluctuations.

2. Refund Process

  • Upon receiving the returned item, we will inspect it and notify you of the approval or rejection.
  • Approved refunds will be issued via the original payment method within [X] days.

3. Exchanges

Exchanges are allowed for defective or damaged items. Contact us immediately if you receive a damaged product.

4. Non-Refundable Items

  • Special orders, final sale items, and any items affected by market price fluctuations.

For return requests, contact [Insert Contact Email] before sending items back.